FOUR65 Privacy Policy
Effective Date: 01/09/2025
FOUR65 (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our website, book our studio, or access our services.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
Name, business name, contact details (email, phone number, address);
Payment information (processed securely via third-party payment providers, we do not store full card details);
Booking details (date, time, type of hire, services requested);
Communications with us (emails, messages, or enquiries through our website);
Website usage information (cookies, analytics data such as IP address, browser type, pages viewed).
2. How We Use Your Information
We collect and use personal information for purposes including:
Processing bookings and payments;
Providing studio hire and in-house services;
Responding to your enquiries and customer support;
Sending booking confirmations, updates and important information about your hire;
Improving our website and services;
Meeting legal obligations under Australian law.
We will not use your personal information for direct marketing without your consent.
3. Disclosure of Your Information
We may share your personal information with:
Trusted third-party service providers (e.g. payment processors, IT support, booking systems);
Our insurance and legal advisors if necessary;
Where required by law, regulation, or court order.
We will not sell or rent your personal information to third parties.
4. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Your information is stored securely in electronic form, with restricted access only to authorised staff.
5. Cookies and Website Analytics
Our website may use cookies and third-party analytics (e.g. Google Analytics) to improve your online experience. You can manage cookie settings in your browser, but some features of the website may not function properly without them.
6. Accessing and Correcting Your Information
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond to your request within a reasonable timeframe.
7. International Transfers
Our service providers may store or process your information outside of Australia. Where this occurs, we take steps to ensure that your information is protected in line with this Privacy Policy and the Australian Privacy Principles.
8. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us using the details below. We will investigate and respond within a reasonable time. If you are not satisfied, you may also contact the Office of the Australian Information Commissioner (OAIC).
9. Contact Us
For questions, requests or complaints about this Privacy Policy or our handling of your information, please contact us at:
FOUR65
Email: four65studio@gmail.com
Address: 4/65 Centennial Circuit, Byron Bay, NSW, Australia
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.